Frequently

ASKED QUESTIONS

Is it

A SCARY GAME?


No. Not at all! There are no scary things or spooky stuff involved our escape games. This is not a haunted house – its a fun game! And there is a Panic Button in each room, so you can leave the room any time you want. (Fact: Nobody ever used it!)

Can We

CANCEL OUR BOOKING?


You can cancel your booking free of charge up to 48 hours before the start of the game (one week if you have booked serveral rooms). After that you will be charged 50% of the game. No-shows or same day (within 24 hours) cancellations are charged 100% of the game. If you require an invoice, please request it BEFORE your game.

Can We

GET HELP?


The best way to get out of the room in time is to communicate a lot with your team mates and to be as fast as you can. You can get hints and help from the game masters, who see your every move and send you the appropriate tip through the built-in displays.

Can We

CHEAT?


Yes you can, but then what is the point? We have done a lot of work to make it fun for everyone and by cheating you just ruin the game for the rest of your team. Usually you make it more difficult, because you skip parts of the game that might be important…

What Time

DO WE ARRIVE?


You should arrive 5-10 minutes before your game, NOT EARLIER. This gives you time for a stop in the bathroom and to lock your stuff away in the lockers. If you are late, we will have to deduct it from your 60 minutes, so please be on time. If not, give us a call.

Are We Really

LOCKED IN A ROOM?


Yes and no. You will be in a room with a locked door, but every door is equipped with an exit button. Should you feel the need to leave the room, you are welcome to do so at any time.

If you are drunk or influenced by drugs

YOU WILL BE REFUSED ENTRANCE TO THE FACILITIES!